Legal
Privacy Policy
Your privacy matters to us
Last updated: 24 August 2026
This Privacy Policy explains how SEB Mindworks ('we', 'us', 'our') collects, uses, stores, and protects your personal data when you use our website or contact us. We are committed to handling your information responsibly and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller
The data controller responsible for your personal data is SEB Mindworks, operating in the United Kingdom. You can contact us regarding data matters at: [email protected]
1.What Personal Data We Collect
When you submit our contact form, we collect the following personal data: your name, email address, and any information you choose to include in your message. We may also collect the subject or area of interest you select from the dropdown. We do not collect sensitive personal data (such as health information) through the contact form, though you may choose to share such information voluntarily in your message.
2.How We Use Your Personal Data
We use the personal data you provide solely to respond to your enquiry, provide information about our services or training programmes, and communicate with you about your request. We do not use your data for automated decision-making or profiling.
3.Legal Basis for Processing
We process your personal data on the basis of legitimate interests (Article 6(1)(f) UK GDPR) — specifically, to respond to enquiries submitted through our contact form. Where you enquire about therapeutic services, we may also rely on your explicit consent (Article 6(1)(a) UK GDPR). You have the right to withdraw consent at any time by contacting us at [email protected].
4.How Long We Keep Your Data
We retain your contact enquiry data for no longer than 12 months from the date of your initial contact, unless an ongoing client relationship is established, in which case we retain records for the duration of that relationship and for up to 7 years thereafter in accordance with professional practice obligations.
5.Who We Share Your Data With
We do not sell, rent, or trade your personal data. Your data may be processed by our website hosting provider and our inbox/messaging service provider (GoDaddy) solely for the purpose of delivering your message to us. These providers act as data processors under appropriate data processing agreements and are bound to handle your data securely and only as instructed.
6.International Transfers
Your data is processed and stored within the United Kingdom and the European Economic Area. Where any transfer outside these areas occurs (for example, via our hosting provider), we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
7.Cookies and Tracking
Our website uses a cookie consent mechanism. Analytics cookies (if accepted) are used to understand how visitors use our site. No tracking or analytics cookies are loaded without your explicit consent. You can withdraw consent at any time using the cookie settings on our website.
8.Your Rights Under UK GDPR
You have the following rights regarding your personal data: the right to access a copy of your data; the right to rectification of inaccurate data; the right to erasure ('right to be forgotten'); the right to restrict processing; the right to data portability; the right to object to processing; and the right to withdraw consent at any time. To exercise any of these rights, please contact us at [email protected]. We will respond within one calendar month.
9.Right to Complain
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection. You can contact the ICO at ico.org.uk or by calling 0303 123 1113.
10.Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11.Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: [email protected]